Terms and Conditions
General public website terms for browsing properties managed by Walk On Valley Properties and contacting the team.
Rental And Website Terms
Walk On Valley Properties Rental Agreement & Terms of Service This Rental Agreement (“Agreement”) is entered into between Walk On Valley Properties LLC (“Walk On Valley Properties,” “WOV,” “Company,” “we,” “us,” or “our”) and the individual making the reservation (“Guest,” “you,” or “your”) for the rental of the vacation rental property identified in your confirmed reservation (the “Property”). By accepting this Agreement electronically, completing a reservation, or occupying, accessing, or using the Property, you acknowledge that you have read, understood, and agree to be bound by the terms, conditions, and policies contained in this Agreement. The Property description, reservation details, rates, fees, occupancy limits, and other terms presented on the Walk On Valley Properties website or applicable booking platform at the time of booking are incorporated into this Agreement. 1. Responsible Party & Minimum Age The individual making the reservation must be at least twenty-five (25) years of age and must occupy the Property for the duration of the reservation unless otherwise approved by Walk On Valley Properties in writing. A valid government-issued photo ID may be required. The Guest is responsible for the conduct of all occupants and visitors at the Property and for ensuring their compliance with this Agreement and all applicable property rules. WOV reserves the right to cancel or terminate a reservation if the Property was booked under false pretenses, material information regarding the reservation was misrepresented, or the Guest or an occupant materially violates this Agreement. 2. Short-Term / Vacation Rental The Property is provided for temporary lodging for the dates specified in the confirmed reservation. Except to the extent otherwise required by applicable law, the parties intend this Agreement to govern a temporary lodging arrangement and not to create a residential tenancy or other possessory interest beyond the confirmed reservation period. Guests may not sublease, assign, or otherwise transfer their reservation or right to occupy the Property without prior written authorization from WOV. 3. Cancellation Policy, No-Shows & Reservation Changes By confirming your reservation, you acknowledge and agree to the following cancellation terms. Reservations of 14 Nights or Less More than 30 days before check-in Cancellations are refundable. 30 days or less before check-in: The reservation is non-refundable. Reservations of 15 Nights or More More than 45 days before check-in: Cancellations are refundable. 4 5 days or less before check-in: The reservation is non-refundable. Reservation Changes & Shortened Stays Requests to change reservation dates are subject to availability and approval by WOV. Removing nights from an existing reservation is considered a cancellation of those nights and is subject to the cancellation policy applicable to the reservation. No-shows, late arrivals, and early departures are non-refundable except as otherwise required by applicable law or agreed to by WOV in writing. Third-Party Reservations Reservations made through Airbnb, Vrbo, or another third-party booking platform may be subject to the cancellation terms presented and accepted through that platform. If the applicable third-party terms conflict with this Agreement, the cancellation terms governing the confirmed reservation through that platform will control. 4. Travel Insurance Travel plans can be affected by circumstances outside the Guest's or WOV's control. We strongly encourage Guests to purchase appropriate travel insurance, particularly for extended stays, high-value reservations, and trips booked well in advance. Unless otherwise required by applicable law or specifically stated in the cancellation terms applicable to your reservation, illness, flight cancellations or delays, wildfire or smoke, weather, road conditions, lack of snow, and other travel disruptions do not automatically entitle the Guest to a refund outside the applicable cancellation policy. 5. Weather, Natural Events & Circumstances Beyond Our Control Walk On Valley Properties is not responsible for circumstances outside its reasonable control that may affect the Guest's stay. These circumstances may include, but are not limited to, wildfire or smoke, severe weather, natural disasters, epidemics, road closures, construction or public/private events, lack of snow, frozen pipes, utility or internet interruptions, government actions, or unexpected failure of appliances, mechanical systems, or other services. Properties advertised as ski-in/ski-out, ski-accessible, walk-to-ski, waterfront, river-access, or with similar seasonal amenities remain subject to weather, water levels, snow conditions, access conditions, and other circumstances outside WOV's control. Such circumstances do not automatically entitle the Guest to a refund outside the applicable cancellation policy. If circumstances materially affect the availability or habitability of the Property, WOV may, as appropriate and subject to applicable law, offer alternative accommodations, modify the reservation, issue a credit, provide a refund, or cancel the reservation. 6. Payment Terms Unless different payment terms are disclosed and agreed to at the time of booking: Reservations of 14 Nights or Less For reservations made more than thirty (30) days before check-in, fifty percent (50%) of the total reservation amount is due at booking. The remaining balance is due thirty (30) days before check-in. Reservations made thirty (30) days or less before check-in require payment in full at the time of booking. Reservations of 15 Nights or More For reservations made more than forty-five (45) days before check-in, fifty percent (50%) of the total reservation amount is due at booking. The remaining balance is due forty-five (45) days before check-in. Reservations made forty-five (45) days or less before check-in require payment in full at the time of booking. Failure to make a required payment by its due date may result in cancellation of the reservation. Reservations made through third-party booking platforms may be subject to the payment schedule and procedures established by that platform. 7. Financial Responsibility The Guest is responsible for all rates, fees, taxes, charges, damages, and other amounts incurred in connection with the reservation or permitted under this Agreement. The Guest authorizes WOV to charge the payment method associated with the reservation for amounts properly due under this Agreement, subject to applicable law and payment-processing requirements. The Guest remains responsible for amounts properly owed but not successfully collected through the payment method on file. Any unpaid amounts remaining after thirty (30) days following demand may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by applicable law. To the extent permitted by applicable law, the Guest may also be responsible for reasonable costs of collection associated with amounts properly due under this Agreement. 8. Property Damage & Excess Cleaning The Guest is responsible for damage to the Property, furnishings, fixtures, equipment, or other contents caused by the Guest or any occupant or visitor during the reservation, excluding ordinary wear and tear. Guests must promptly notify WOV of any damage, malfunction, or condition requiring attention. A refundable security deposit or other damage protection may be required as disclosed at the time of booking. If documented damage, missing items, or cleaning beyond a standard turnover occurs, WOV may charge the payment method on file for the reasonable cost of repair, replacement, or additional cleaning, subject to applicable law and the terms of the booking platform, if applicable. WOV will provide reasonable supporting documentation for assessed charges upon request. 9. Property Rules & Guest Conduct Guests and all occupants must comply with the occupancy limits, parking requirements, pet policies, smoking policies, quiet hours, and other rules applicable to the Property. The Property may not be used for parties, events, commercial activities, or other purposes inconsistent with the reservation without prior written authorization from WOV. Guests must respect neighboring properties and avoid excessive noise, nuisance, or other unreasonable disturbances. Material or repeated violations may result in termination of the reservation without refund to the extent permitted by applicable law. 10. Criminal & Prohibited Activity The Property may not be used for illegal activity or for conduct that creates an unreasonable risk of injury, property damage, or nuisance to others. This prohibition includes unlawful use of any internet service provided at the Property, including unlawful downloading or distribution of copyrighted or otherwise protected material. Violation of this provision may result in termination of the reservation and may be reported to appropriate authorities when required or appropriate. 11. Property Access WOV and its authorized employees, contractors, property owners, and service providers may enter the Property when reasonably necessary for emergency response, repairs, maintenance, inspections, protection of the Property, or other legitimate property-management purposes. Except in emergencies or when impracticable, WOV will make reasonable efforts to provide advance notice before entering an occupied Property. 12. Contacting Walk On Valley Properties Our team is available to assist with questions or concerns throughout your stay. For urgent property issues, property damage, or safety concerns, please contact: Walk On Valley Properties Phone: 406-381-4079 Email: info@walkonvalley.com For non-urgent matters outside normal business hours, please call or email and our team will respond as soon as reasonably possible. For any medical, fire, law-enforcement, or other life-safety emergency, call 911 first , then contact Walk On Valley Properties as appropriate. 13. Acceptance of Agreement By electronically accepting this Agreement, submitting payment, or completing the reservation, you acknowledge that you have reviewed and agree to these terms, including the applicable cancellation policy. You further acknowledge that you are entering into this Agreement on behalf of yourself and are responsible for communicating applicable Property rules and requirements to the other occupants and visitors associated with your reservation.
SMS Terms
If you consent to receive text messages from Walk On Valley Properties LLC, you agree to receive conversational and informational SMS communications related to inquiry follow-up, booking or stay coordination, owner/property-management updates, and support communications. Message frequency may vary depending on the conversation, requested service, booking, stay, or owner/property-management matter. Message and data rates may apply. You can opt out at any time by replying STOP to any text message from us. For help, reply HELP, email collin@walkonvalley.com, call (406) 381-4079, or use the public Contact page. You may opt in by checking the SMS consent box on our public forms, by submitting another written form, by verbally requesting SMS communication during a conversation, or by sending a text message to Walk On Valley Properties. If you do not want SMS messages, do not check the SMS consent box. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes. See our Privacy Policy and these Terms and Conditions.