Please take a moment to review the terms and conditions that govern your stay at Walk on Valley. By booking with us, you agree to adhere to the following terms:
Reservation and Payment: All reservations are subject to availability and must be made in advance through our official booking channels. A deposit or full payment may be required to secure your reservation. Accepted payment methods and cancellation policies can be found on our official website.
Check-In and Check-Out: Check-in is typically 4:00 PM, while check-out is by 11:00 AM. Late check-out requests are subject to availability and may incur additional charges.
Minimum Stay: Certain accommodations may have a minimum stay requirement, especially during peak seasons. Please check the specific accommodation details during the booking process.
Cancellation and Refunds: Our cancellation policy varies based on the type of accommodation and the time of cancellation. Please refer to the booking details for specific cancellation and refund information.
Guest Responsibility: While we strive to provide a safe and welcoming environment, guests are responsible for their personal belongings and actions during their stay. Any damages caused to the property will be charged to the guest.
Pet Policy: Unfortunately, we do not allow pets on the premises to ensure the comfort of all guests.
Smoking Policy: Smoking is strictly prohibited indoors. Designated outdoor smoking areas are available; please ask our staff for guidance.
Privacy and Data: We respect your privacy and handle your personal information in accordance with applicable laws and regulations. For more details, please refer to our Privacy Policy on our website.
Guest Conduct: We expect all guests to respect the tranquility of the retreat and the comfort of others. Any disruptive or inappropriate behavior may result in eviction without refund.
Force Majeure: We cannot be held responsible for events beyond our control, including but not limited to natural disasters, strikes, and government actions that may impact your stay.
These terms and conditions are designed to ensure a pleasant and harmonious experience for all our guests. We appreciate your understanding and cooperation. If you have any questions or require clarification, please don’t hesitate to reach out to our team.
